Administration Officer | Āpiha Kaiwhakarite

  • 502477
  • Napier, NZ, New Zealand
  • APM NZ
  • Administration
  • Healthcare & Medical
  • Occupational Rehabilitation
  • WorkCare
  • Part Time

About APM

We’re a diverse team of over 9,000 people across 11 countries with a shared purpose - to enable better lives. Our purpose is the common thread that lives in everything we do, and it starts with enabling better lives for our employees and their families too. In New Zealand, APM holds a number of contracts with ACC, MSD, NZDF as well as private employers to provide a range of services including Vocational and Community Rehabilitation, Pain and Injury Management, Workplace Health, Allied Health Intervention and Employment Services. 

Our work enables the people we serve to realise their ambitions and aspirations through sustainable employment, independence, better health and wellbeing, and increased social participation.

When you join APM, there’s an opportunity to grow your career in Human Services, across multiple global brands and geographies. You can expect a great work-life balance, extensive learning opportunities, networking programs and employee benefits. But most of all you can expect to make a lasting impact on the lives of others, who rely on our services. 

At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples, the LGBTQI+ community and people with a disability.

About the role

Based in Napier and supporting a team of allied health professionals working with clients as they return to work and life, you will draw on your administration experience to manage your workload and keep the office running smoothly. Efficiency and proactiveness will be key as you take responsibility for a range of tasks including:

  • Be a welcoming face, meeting and greeting clients on arrival
  • Ordering of equipment and supplies
  • Processing payments and booking appointments
  • Enquiries related to vehicle fleet
  • Management of various national inboxes
  • Case creation for various contracts held by APM
  • OH&S responsibilities

Key skills and experience

  • Experience in a client facing administration role
  • Strong written and verbal communication skills
  • Proactive, able to be one step ahead
  • Strong relationship building skills
  • Ability to work autonomously
  • Awareness of cultural competency and an ability to work with diversity

In return APM offers:

  • Flexible working options
  • Support from a national administration team
  • Paid parental and volunteer leave
  • Continuing Professional Development opportunities
  • Reward and Recognition schemes
  • Employee Assistance and Wellbeing Programmes

Our mission is to create positive change and enable better lives.

Our whakataukī He waka eke noa – We’re all in this together.

Our values underpin our work – integrity, customer focus, respect, empathy, achievement, teamwork and enthusiasm.

If this sounds like you, apply online with your CV and covering letter.  Should you wish to have a confidential chat about the role, please contact Brianne Constantine on

You must have existing rights to live and work in New Zealand to be considered for this role.

At APM, we celebrate equality, diversity, and inclusion for our team members, customers, and communities worldwide. We love that we are all different and value unique opinions, ideas, beliefs, perspectives and interests here at APM.

We believe no one should be disadvantaged by the differences that exist between us. No matter your gender, race, marital status, sexual orientation, ethnicity, disability or social status, country of birth, age or religious belief, you are valued and respected for who you are, what you know and how you work.

APM is a place where you can bring your authentic self to work and be empowered to do your best work. 

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