Application Support Developer

  • 499255
  • South Geelong, VIC, Australia
  • Information Technology
  • Full Time

Our development team of 12 is looking for an Application Support Developer due to a recent internal promotion. We are responsible for the delivery of software, web and reporting solutions to meet the needs of the Employment Services division of APM.

Day in the life…

  • Manage and resolve 2nd level technical and user application support
  • Be responsible for the efficient and effective delivery of daily management reports
  • Analyse recurring issues and identify areas for improvement
  • Create and maintain useful knowledge base articles in conjunction with the Corporate IT Service Desk team
  • Develop, test and maintain quality custom-built software and web solutions
  • Escalate complex issues to senior resources
  • Exposure working with the latest web technologies including cloud development

What’s in it for you?

  • Opportunity to develop your software development skills within a supporting team environment
  • Career progression opportunities within an international human services organisation
  • Personal use of smart phone
  • Vehicle and airline club salary sacrifice options
  • Discounted health insurance
  • Brand new office close to public transport with all-day free parking
  • Purchase of extra annual leave

We’re looking for someone with…

  • Exceptional time-management skills and ability to prioritise workload
  • Aptitude for learning new technology systems and processes
  • Great team player
  • Excellent verbal and written communication skills
  • Genuine passion for developing robust, efficient and flexible web solutions
  • Strong focus on visual sophistication, communication and simplification
  • Undergraduate degree or equivalent; or relevant experience

Desired IT Competencies

  • Service desk management tools such as Jira Service Desk or Service Now
  • Transact SQL on MSSQL
  • C# and .NET framework
  • JavaScript

APM is committed to diversity and welcomes applications from people who have a disability, are LGBTIQ+, and people of culturally diverse backgrounds, including Aboriginal and Torres Strait Island descent.

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