Assessment Services – RAS – Administration Assistant

  • 501585
  • South Melbourne, VIC, Australia
  • Administration
  • Regional Assessment Services
  • Part Time

About the Company

We’re in the business of changing lives.

APM is the largest human services business in the world, with more than 5,000 employees serving over 350,000 people each year throughout ten countries. In Australia, our teams assist people living with an injury, illness or disability from more than 400 locations in cities, towns and regional centres.

The opportunity

An opportunity exists for an Administration Assistant to support the operations of APM Assessment Services Objectives  by undertaking administrative tasks and communications. You will ensure that the day to day business processes are completed to achieve overall team deliverables. This position given its nature is required to deliver a professional and confidential service whilst also demonstrating a high quality of customer service orientation.

Key responsibilities

  • Using daily reports to generate printed documentation including client Support Plans and other letters
  • Editing and printing documents, such as letters and client surveys
  • Collation and distribution of mail
  • Inputting data from client surveys into database and/or spreadsheet
  • Creating reports from data as required
  • Escalating any concerns to Clinical Advisor as required
  • Providing professional and efficient administrative support to internal and external stakeholders
  • Maintaining accurate documentation in both My Aged Care and Atlas database
  • Ensuring no privacy breaches occur in the delivery of services

What we need from you

  • High level accuracy and attention to detail, with the flexibility to organise and prioritise, work independently and deliver to tight deadlines
  • Experience in providing administrative assistance in a corporate environment
  • Advanced experience using Microsoft Office Suite
  • Committed to working within a team environment
  • Attention to detail with a result focused approach
  • Excellent communication skills when liaising with internal and external stakeholders

If you have the energy and passion for this exciting role, join us on our journey and make a positive difference!

Indigenous people, people of culturally diverse backgrounds and people with disability are encouraged to apply.

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