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Assessment Services – RAS – Senior Client Services Officer

  • 497808
  • South Melbourne
  • APM Assessment Services
  • Administration
  • Aged Care
  • Call Centre & Customer Service
  • Disability Employment Services
  • Regional Assessment Services
  • Full Time

The Regional Assessment Service (RAS) is an important Federal Government initiative supporting the independence of older adults to access the care they need to remain living in their own home. 

We’re currently looking for a full time Senior Client Services Officer, to join our Reviews Team based in South Melbourne.

In this role you’ll

  • Process incoming reviews through My Aged Care portal
  • Contact clients who have been referred for review
  • Conduct Support Plan Reviews
  • Draw on your experience working in Aged Care, Health or Human Services/Community Service Coordination roles
  • Apply your communication skills to provide high level customer service
  • Apply your strong administrative skills in maintaining accurate documentation of all Support Plan Reviews


What we’re offering


  • Ongoing training and professional development opportunities
  • You’ll join a global leader in human services with the comfort of knowing you’re part of a stable and growing employer

A little about us…

For the last 25 years, we’ve been enabling better lives through employment services, assessment services, allied health intervention, community care and workplace health. If you’re ready to join a values-led organisation determined to enable better lives, apply today.

To apply please include a current resume.  For more information please contact Vicki on 0447650657.

We’re committed to Equality, Diversity and Inclusivity.
Our Equality, Diversity and Inclusivity Plan ensures we welcome all people to join our team, including people from Aboriginal and Torres Strait Islander communities, people living with disability, people of all gender identities, LGBTQIA+ people, people of any socioeconomic status and people of any age, race, national origin or ethnicity. We believe each of our employees’ uniqueness makes us even better at the work we do. We encourage all people to apply for this role, knowing they will be fairly and equally considered.

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