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Business Support Officer

  • 499235
  • Booragoon, WA, Australia
  • APM Communities
  • Administration
  • Full Time

About APM Group
For the last 25 years, our organisation has been enabling better lives for those living with disability in our community, through a range of services including employment, allied health intervention, community care and workplace health.

We help more than 1 million people each year, in 10 countries across the world and are passion about our purpose and impact, which is to ensure that individuals and the tools and opportunities to be their best, whether it’s an employee or someone receiving our services.


About the Role

We are looking for a Business Support Office to work within and support our Communities Team. This is a fast paced, diverse role where no one day is the same and your role has an impact on not only the success of the team, but helps our business support thousands living with disability in the community. This role can be based in our Booragoon office or any of our South West Branches.


Here’s what you’ll be doing:

  • Provide support, guidance and feedback to staff at all levels of the organisation
  • Contribute to the development of policies and procedures that support contractual compliance and efficiency
  • Manage, update and monitor workflow management spreadsheets, ensuring all data is captured and up to date
  • Provide administrator support to LAC Coordinators through maintaining and updating records of client tracking data
  • Liaising with team leaders and managers to make suggestions for improvements to the performance and to systems
  • Work to continually improve organisational systems and processes to maximise employee efficiency, effectiveness and productivity to deliver quality Client outcomes
  • Actively develop working relationships that demonstrate equity and respect of different cultural perspectives and diversity


Experience

  • Minimum of two year's current experience in Administration
  • Robust excel and data management experience
  • High level of skill in Microsoft office suite, in particular Excel
  • Excellent communication, interpersonal & relationship building skills when liaising with a wide range of internal and external clients
  • Good judgement and discretion
  • Passion for ensuring quality and integrity in everything you do
  • Excellent time management and attention to detail
  • Ability to work both autonomously and as part of a team
  • Strong compliance mindset, with previous experience working in reporting, audits, compliance or quality highly regarded

Please note: You may be required to complete a video interview as part of this recruitment process and if successful will be required to complete a national criminal police check.

Indigenous people, people of culturally diverse background, LGBTQIA+ people and people with disability are encouraged to apply. Employable Me will be able to explore adaptations to the work environment if required.

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