Forget everything you know and expect about working in an office-based customer service team. This is a customer service environment where you’re encouraged to use your brain. We don’t focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients.
Join a team of Client Services Co-ordinator’s in a workplace where you can thrive while providing support to our customers and clients at Konekt Workcare and learn about a critical growing allied health sector working at a market leader.
In our team you will
You’ll enjoy all the amenities of our modern office space and the convenience of being in our Enfield office with great onsite parking, close to numerous shops and restaurants. Hybrid location, WFH options
Your weekends, are yours
This is a full-time role, working 37.5 hours per week Monday to Friday between the hours of 8am and 6pm. We can work with you to plan hours that suit your needs.
What we’re looking for
Customer Service Superstars! Call centre or medical environment experience is not essential. In fact, we sometimes find that experience in other types of work like retail, sales, hospitality, and corporate roles develops skills and life experience that is highly suited to this role.
To be successful, you should have
Konekt Workcare are a part of APM Group
We’re a diverse team of over 9,000 people across 11 countries with a shared purpose - to enable better lives. Our purpose is the common thread that lives in everything we do, and it starts with enabling better lives for our employees and their families too.
Our work enables the people we serve to realise their ambitions and aspirations through sustainable employment, independence, better health and wellbeing, and increased social participation.
When you join APM, there’s an opportunity to grow your career in Human Services, across multiple global brands and geographies. You can expect a great work-life balance, extensive learning opportunities, networking programs and employee benefits. But most of all you can expect to make a lasting impact on the lives of others, who rely on our services.
At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples, the LGBTQI+ community and people with a disability.
Apply now and take your first step into a Client Services Co-ordinator role with a difference, that opens a world of opportunity to you while delivering a vital service to people in need of support.
We're committed to Equality, Diversity and Inclusivity
We welcome all people to join our team, including people from Aboriginal and Torres Strait Islander communities, living with disability, all gender identities, LGBTQIA+, people of any socioeconomic status, of any age, race, national origin or ethnicity. We believe each person’s uniqueness makes us even better at the work we do.
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