Forget everything you know and expect about working in an office-based customer service team. This is a customer service environment where you’re encouraged to use your brain. We don’t focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients.
Join a team of Client Services Coordinators in a workplace where you can thrive while providing support to our New Zealand customers and clients at APM Workcare. Support our New Zealand health professionals, clinicians, and key stakeholders to deliver rehabilitation services nationwide for a range of clients from all walks of life to achieve great client outcomes.
Working as part of this team you’ll:
Your weekends, are yours
This is a full-time role, working across a rotating roster from Monday to Friday in South Melbourne, with hours between 8am and 6pm. We can work with you to plan hours that suit your needs.
What we’re looking for
Contact centre experience is not required. In fact, we find that experience in other types of work like retail, sales, hospitality, and corporate roles develops skills and life experience that is highly suited to this role. To be successful, you should bring:
Be reward for your success
By Joining a Global human services organisation that has a growth mindset, you will have access to:
About APM Group
We’re a diverse team of over 9,000 people across 11 countries with a shared purpose - to enable better lives. Our purpose is the common thread that lives in everything we do, and it starts with enabling better lives for our employees and their families too.
Our work enables the people we serve to realise their ambitions and aspirations through sustainable employment, independence, better health and wellbeing, and increased social participation.
When you join APM, there’s an opportunity to grow your career in Human Services, across multiple global brands and geographies. You can expect a great work-life balance, extensive learning opportunities, networking programs and employee benefits. But most of all you can expect to make a lasting impact on the lives of others, who rely on our services.
At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples, the LGBTQI+ community and people with a disability.
Apply now and take your first step into a Client Services Coordinator role with a difference, that opens a world of opportunity to you while delivering a vital service to people in need.
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