In this full-time role, as Client Services Manager you will create a customer centric environment to enable your team to provide timely support to those recovering from injury or illness. Actively coaching and developing your team, they will support the efficient coordination and scheduling of services for our national network of more than 200 clinicians. Using different contact channels and correspondence we deliver an industry-leading service to our clients and customers.
You will make a difference by:
You will work collaboratively with other Client Service Managers, Client Service Team Leaders and CSC Operations Managers to ensure the success of the Client Service Centre working as one team that includes, leading and supporting change.
What we are looking for:
What we offer in return:
This role is being offered at the salary range of $80,000 - $90,000 + Super dependent on experience (above the median wage of $27.76 per hour).
Our mission is to create positive change and enable better lives.
Our whakataukī He waka eke noa – We’re all in this together.
Our values underpin our work – integrity, customer focus, respect, empathy, achievement, teamwork and enthusiasm. Our Tikanga Māori values of Manaakitanga, Kotahitanga, Wairuatanga, Whānaungatanga and Rangatiratanga guide us to deliver culturally responsive and mana-enhancing services.
APPLY NOW and take a step into a call centre role that opens a world of opportunity to you while delivering vital services to people in need of support. For a confidential discussion, contact Jemma on 0800 967 522.
What we’re about
We’re a diverse team of over 9,000 people across 11 countries with a shared purpose - to enable better lives. Our purpose is the common thread that lives in everything we do, and it starts with enabling better lives for our employees and their families too.
Our work enables the people we serve to realise their ambitions and aspirations through sustainable employment, independence, better health, and wellbeing, and increased social participation.
When you join APM, there’s an opportunity to grow your career in Human Services, across multiple global brands and geographies. You can expect a great work-life balance, extensive learning opportunities, networking programs and employee benefits. But most of all you can expect to make a lasting impact on the lives of others, who rely on our services.
At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples, the LGBTQI+ community and people with a disability.
Hold on a moment, you are now being directed to a page to complete your application
Get personalised jobs from any brand across the APM Group, delivered straight to your inbox, so you'll never miss out on an opportunity.
Thanks for registering your interest in joining our team!
Why not provide your details? We will make sure to keep you informed about the latest jobs and what's happening at APM.
Thanks for registering your details! We'll keep you updated about APM Careers.