Clinic Administrator

  • 502498
  • Administration
  • Healthcare & Medical
  • NDIS
  • Full Time
  • Part Time

Be part of an exciting time with Early Start Australia part of APM Group and work for a growing organisation committed to making a real difference to the everyday lives of children and their families.

The opportunity:

We are currently seeking a Part-Time/Full-Time (30 - 38 hours per week) Clinic Administrator who is proactive with a positive "can-do" attitude for our Melbourne clinic located at Vermont. You will have the opportunity to develop and extend your administration practice in a friendly, well supported team in an organisation that values your growth, passion and skills! Reporting to the Practice Principal the ideal candidate will demonstrate strong admin background and skills to hit the ground running.

  • Acting as the first point of contact when families reach out to our service;
  • Making and managing appointments for therapists;
  • Collecting patient information, maintaining patient privacy and accurate data entry;
  • Answering customer enquiries via phone/web/email;
  • Building rapport/positive relationships with our valued clients;
  • Accounts receivable;
  • Processing NDIS claims as well as other accounts and invoicing duties;
  • Assisting our therapists with Administration tasks relevant to therapy;
  • General typing and computer work.

What you need to join:

  • Experience with Cliniko (preferred);
  • Compliance – National Police Check, Working with Children check, NDIS Workers Screening check, Covid-19 Vaccination Certificate, Driver’s License & Vehicle;
  • Knowledge of NDIS administrative requirements/funding packages, or similar;
  • Strong customer service and communication skills - face-to-face, via telephone and in written correspondence with the ability to build rapport with clients and families;
  • Experience with practice management software, Medicare and Eftpos will be advantageous;
  • Proficient use of Microsoft Excel, Outlook and Word;
  • A proactive and committed approach to quality improvement;
  • Excellent time management and organisational skills;

What we can offer you:

Early Start Australia is a national organisation - our clinics offer you the small practice feel with big corporate support that can provide job security at a time of significant growth. You will be part of the local clinic who value the support you provide as well as our friendly and well-organised national administration team booking appointments, invoicing and managing NDIS changes. You will benefit from our commitment to providing you with a supportive work environment, continued learning advancement and career opportunities which are mutually beneficial.

In addition to a competitive salary with performance incentives, you will have access to an individual professional development budget, paid professional development leave, our Mental Health and Wellbeing Program, paid parental leave and a discount marketplace with hundreds of products at reduced prices from groceries to movie tickets.

Where to from here:

We would love to hear from you so please click Apply Now or contact our Talent Team via email at for a confidential enquiry.

Early Start Australia places a high priority on the principles of respect, equity, and diversity. As an employer of choice, we strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.

About us:

Early Start Australia part of APM Group is a national multidisciplinary allied health organisation committed to delivering evidence-based early intervention and therapy services to children and their families. As an organisation Early Start Australia prioritises building a fantastic team culture and working with children and their families to make a real difference to everyday lives of our clients.

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