Diverse APM staff


Australia’s most innovative training and education provider

Course Advisor

  • 504072
  • Sydney, NSW, Australia
  • Full Time

About Us

MCI Institute (MCI) is a multi-award-winning Registered Training Organisation (RTO) providing an extensive range of online qualification programs. We have received 36 awards in the past 18 years including one of the Australian Financial Review’s Most Innovative Companies in Australia.

Our innovative learning methodologies allow individuals to complete our qualifications without being in their future industry yet. We are now seeking a passionate and driven Course Advisor to join the team.

Key responsibilities will include:

  • Selling to individual prospective students
  • Qualify students through a Consultative Needs Analysis
  • Process enrolment applications
  • Update lead information as required in Salesforce
  • Work collaboratively with Student Admissions department
  • Establish and maintain appropriate accountability and communication structures within MCI Institute, ensuring key stakeholders receive regular updates

Key attributes of the successful candidate will include:

  • Strong drive for success
  • Hungry to make sales
  • High degree of self-motivation
  • Positive can-do attitude
  • Ability to work autonomously from home and in team environment
  • Strong organisational skills
  • Strong negotiation and relationship building skills
  • Microsoft Office and Salesforce CRM
  • Previous online education knowledge (desirable but not essential)
  • B2C and Call Centre Experience is desirable

If this sounds like you:

Click APPLY now and complete your application through our online recruitment platform. Please provide an up-to-date CV tailored to the position requirements and attach current qualifications.

Please note: You may be required to complete a video interview as part of this recruitment process and, if successful, will be required to complete a national criminal police check.

Indigenous people, people of culturally diverse background, LGBTQIA+ people and people with disability are encouraged to apply.  Employable Me will be able to explore adaptations to the work environment if required.

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