Customer Process Specialist

  • 501746
  • Toowong, QLD, Australia
  • Administration
  • Customer Service
  • Full Time

About the role: 

Working as a Customer Specialist Officer in a national support role, you will be supporting Rehabilitation Consultants with medical administration to coordinate the rehabilitation activity for injured ADF Personnel. Working from home and from our city-based offices

In this role, you will: 

  • Manage and book medical appointments 
  • Update and maintain medical records 
  • Coordinate invoices and budgets 
  • Coordinate case management documentation and reporting 

 

What’s in it for you: 

Joining a COLLEGIATE and SUPPORTIVE team environment you will be provided a thorough induction process to enable your success.  

 

Through the development of a PERSONALISED professional development plan, where you’ll be asked what you want from your career, you will have the opportunity for INTERNAL PROMOTIONS and TRANSFERS across the country and within the wider APM Group. 

 

You will also have access to laptop, mobile phone, study leave, discounted private health membership and the opportunity to purchase additional leave. 

 

What will make you successful: 

  • Medical administration experience
  • Excellent time management and organizational skills 
  • Effective communication skills 
  • An unrelenting passion to help people 

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