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DES Claims Officer

  • 498078
  • Joondalup
  • APM Employment Services
  • Community Services & Development
  • Disability Employment Services
  • Full Time
  • Temporary Full Time

Is it a good fit?

This is a flexible full time permanent position that can be based from any APM office across Australia.

Perhaps you are you an experienced Employment Consultant and feel your skills could be better utilised in a role that requires high attention to detail and working autonomously?

  • Previous experience working with the DES contract 
  • Exposure to preparing & submitting DES outcome claims to the CCU
  • Has good judgement and can show discretion when required
  • Passion for ensuring quality and integrity in everything you do
  • Ability to set goals, manage a variety of tasks and achieve outcomes
  • Strong interpersonal, negotiation, conflict resolution and time management skills
  • An ability to work flexible hours during peak periods (e.g. end of month and end of quarter milestones)

Please note, employment with APM is dependent on the following essential criteria being satisfied: eligibility to work in Australia; national police clearance and a working with children check.

 

The Role:

As a Claims Officer, you will be working as part of the national Business Support team, managing the DES client claims process, compiling evidence, investigating and while providing support, guidance and feedback.

  • Lead the way in processing and checking claims prior to submission
  • Ensure the accuracy of claims, interpreting and adhering to compliance when processing
  • Identifying and investigating any non-compliant claims
  • Provide support, guidance and feedback to internal staff on claims submission process
  • Contribute to the development of policies and procedures that support continual improvement
  • Contribute to the operations and support during external audits

 

APM:

APM is the world’s leading mission-driven human services organisation delivering services and programs to enable better lives across 10 countries. APM specialises in Employment Services, Injury Management, Vocational Rehabilitation, Assessment, Allied Health Intervention and Community Care.

  • Australian owned company that delivers services across 10 countries globally
  • Gain a career with a dynamic company that is growing
  • Over 500 locations across Australia nationally
  • We value diversity and enabling better lives in range of businesses 

And APM Staff Benefits:

  • Paid parental leave
  • Purchase additional leave
  • Vehicle salary packaging
  • Leadership development
  • Discounted health insurance and travel memberships

APM is committed to diversity and welcomes applications from people who have a disability, are LGBTIQ+, and people of culturally diverse backgrounds, including Aboriginal and Torres Strait Island descent.

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