Diverse APM staff


Working towards wellbeing

Immediate Response Consultant

  • 502103
  • West Perth, WA, Australia
  • Full Time

Imagine a Psychologist role where you can help people who have an immediate need for support, where no two days are the same, and where your full breadth of skills are called on to treat a variety of presentations in a supportive, collaborative environment. If truly diverse work and being part of a highly skilled team excites you, then read on to find out why you should join Assure Programs (part of the global APM Group) as an Immediate Response Consultant. 

What is an Immediate Response Consultant?

An Immediate Response Consultant provides a range of brief interventions and immediate response services via telephone and digital platforms like chat and video. This includes individual coaching and counselling to support and guide Managers, HR, People Leaders and their employees on workplace issues, and undertaking outbound health and wellbeing checks.

Working as an Immediate Response Consultant, you will:

  • Enjoy flexible working conditions
  • Work from your home / office or one of our offices
  • Provide individual proactive and reactive support & coaching on work, life and health matters
  • Engage with clients across various channels – Telephone, video, Chat etc.
  • Scope requirements for other support as required
  • Complete reporting, time recording and data collection as required

Join the industry's best

Assure Programs is a respected leader when it comes to workplace mental health and was recognised as an Employer of Choice in The Australian Business Awards.

  • Our managers are highly experienced, who ensure a high standard of clinical quality in our service delivery
  • Our clinicians support a range of organisations in Australasia that include executive and white collar, retail, mining, building, construction, etc.
  • We use evidence-based practices and regularly collaborate at an international level to ensure we are at the foremost of the latest research.

Grow, develop and be rewarded

  • We encourage career progression and support you with your professional development needs, including time to attend internal and external professional development
  • Peer supervision is available, so you can share ongoing professional development
  • Access generous staff benefits such as access to EAP, salary packaging options, novated vehicle leasing, corporate discounts, pre-purchased leave, paid parental leave and much more

To be successful in this role you will have: 

  • Psychologist with full AHPRA registration
  • Minimum 2 years of relevant clinical counselling experience across a broad range of presentations
  • Ability to undertake clinical risk assessments and adhere to escalation protocols
  • Good IT skills, superior written skills, attention to detail and the ability to follow administration procedures with accuracy and efficiency
  • Warmth, flexibility, and calmness under pressure
  • Excellent organisational and time management skills
  • Strong influencing, negotiating and relationship building skills
  • Current Working with Children clearance applicable to your state (not required for Qld based Psychologists)
  • Willingness to undergo a National Criminal History check

How to apply:

Click on the APPLY button or visit our careers website at careers.apm.net.au. We are looking for the right candidate to commence as soon as possible, so don’t delay your application. As part of the APM Recruitment Process, candidates will be required to conduct a Video pre-screen interview. Successful candidates also must complete a Criminal History Check.  For a confidential discussion, call Pooja on 0460 339 417

APM is committed to diversity and welcomes applications from people who have a disability, are LGBTIQ+, and people of culturally diverse backgrounds, including Aboriginal and Torres Strait Island descent.

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