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Post Placement Support Consultant

  • 497501
  • Mirrabooka
  • APM Employment Services
  • Call Centre & Customer Service
  • Community Services & Development
  • Full Time

Join a stable, and growing employer, full time

For more than 25 years, we’ve been enabling better lives through employment, allied health intervention, community care and workplace health services. We help more than 540,000 people each year in 10 countries across the world.

A typical week will involve:

  • Monitoring and reviewing outcome tracker regularly to ensure data is accurate and up to date 
  • Lodging eligible claims in quick time frames
  • Tracking placements and providing post placement support at agreed intervals (4, 12 and 26 week outcome periods)
  • Ensuring all supporting evidence obtained as per contractual requirements
  • Provide proactive mentoring and support to employers and Jobseekers 
  • Liaising with internal and external Stakeholders as required to ensure claims are lodged within required time frames 
  • General administrative support as required 

About you:

  • Customer service experience 
  • The ability to communicate effectively with a diverse range of people 
  • Experience working with targets and KPIs preferred 
  • Strong administration skills (including Excel, Outlook)
  • Problem-solving and solutions focus
  • Proven ability to work in fast-paced environment essential

What we can offer you:

  • Lucrative incentive structure
  • Supportive and rewarding culture
  • Job progression
  • Discounted Health insurance
  • Well-being programs
  • Range of other benefits 

Are you ready to make a difference in the lives of others, and your own?
Join the APM team today!

APM is committed to diversity and welcomes applications from people who have a disability, are LGBTIQ+, and people of culturally diverse backgrounds, including Aboriginal and Torres Strait Island descent.

 

 

 

 

 

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