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Lead Administrator

  • 505085
  • Chatswood, NSW, Australia
  • Full Time

We are currently seeking a full time 9.00am - 5.00pm Lead Administrator who is proactive with a positive "can-do" attitude for our paediatric therapy services clinic in Chatswood.

You will have the opportunity to develop and extend your administration practice in a friendly, well supported team in an organisation that values your growth, passion and skills!

What we offer you:

Early Start Australia is a national organisation - our clinics offer you the small practice feel with big corporate support.  You will be part of the local team who value the support you provide as well as our friendly and well-organised national administration team welcoming families to the clinic, booking appointments, invoicing and managing NDIS changes.  You will benefit from our commitment to providing you with a supportive work environment, continued learning advancement and career opportunities.

You will have access to an individual professional development budget, paid professional development leave, our Mental Health and Wellbeing Program, paid parental leave and a discount marketplace with hundreds of products at reduced prices from groceries to movie tickets.
The opportunity:

  • Making and managing both in clinic and mobile appointments for numerous therapists;
  • Collecting client information, maintaining client privacy and accurate data entry;
  • Answering  enquiries via phone/web/email;
  • Building rapport/positive relationships with our valued clients;
  • Accounts receivable;
  • Processing NDIS claims as well as other accounts and invoicing duties;
  • Assisting our therapists with administration tasks relevant to therapy;
  • General typing and computer work.

What do you need to join?

  • Knowledge of NDIS administrative requirements/funding packages, or similar;
  • Strong customer service and communication skills - face-to-face, via telephone and in written correspondence with the ability to build rapport with clients and families;
  • Experience with practice management software, Medicare and Eftpos will be advantageous;
  • Proficient use of Microsoft Excel, Outlook and Word;
  • A proactive and committed approach to quality improvement;
  • Excellent time management and organisational skills;
  • To be a team player and enjoy working in a fun-fulled environment with children and families:
  • Experience with scheduling and dairy management:
  • Compliance – Working with Children Check, National Police Check, NDIS workers screening check, Covid-19 Vaccination Certificate and First Aid certificate.


About us:

Early Start Australia is a national multidisciplinary allied health organisation committed to delivering evidence-based early intervention and therapy services to children and their families.

As an organisation Early Start Australia prioritises building a fantastic team culture and working with children and their families to make a real difference to everyday lives of our clients.

Apply now:

Don’t miss your chance to be part of a growing organisation committed to making a real difference to the everyday lives of children and their families – Apply Now or for more information please call Jo on 0467 616 618 or send through an e-mail to jo.brandon@earlystartaustralia.com.au

***Closing date is not applicable, candidates are encouraged to apply without delay***

Early Start Australia places a high priority on the principles of respect, equity and diversity. As an employer of choice, we strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.


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