Diverse APM staff


Australia’s most innovative training and education provider

Relationship Manager

  • 501438
  • Sydney, NSW, Australia
  • Full Time

About MCI Solutions

MCI Solutions consults to top organisations regarding their learning and development needs. We are a multi award-winning learning consultancy specialising in the design, development, and delivery of innovative learning solutions. We are especially known for our Live Virtual Classroom Subscription, an Australian first, that addresses the needs of hybrid workplaces.

The MCI team are passionate, experienced and committed to improving performance and productivity. We are a growing team of diverse, vibrant, and supportive professionals eager to see each other succeed. 

Continuing our growth trend, we are on the lookout for innovative, driven, and creative individuals to join our team in Sydney or Melbourne.

About the role

This diverse, fast paced and exciting role will see you directly reporting to the State Sales Manager. This unique opportunity would suit an individual who is self-motivated and loves the challenge of creating new business opportunities, while also supporting existing clients in their ongoing growth journey. This role will see you joining an energetic, hard-working, eager-to-learn team with all levels of experience, supported by an organisational culture that is focused on developing individuals to reach their full potential. If you are especially looking to be coached and mentored to succeed by senior business leaders that are committed to your development, then this role is a must-see.

Here’s what you’ll be doing


  • Developing and nurture new and existing relationships with key Business Decisions makers (primarily in Learning and Development, HR, Change) with the goal of establishing a fit between their requirements and our services
  • Identifying and securing opportunities – following Industry trends and understanding learning requirement drivers
  • Project/Administration Management – managing the administration that comes with facilitating client requirements
  • Sales activity – calls, emails, meetings (in-person and virtual), logistics liaison
  • Strategic Account development – planning how to engage key clients and build relationships
  • Collaborating with the internal delivery team to execute on client commitments

Experience and Qualifications

  • 2+ years Account/Relationship management, Business development or recruitment experience  
  • B2B sales selling business services/solutions and a demonstrable understanding of the sales process
  • Demonstrable experience achieving sales targets and KPI’s
  • Highly effective communication and influencing skills
  • Sound networking & relationship building skills with a strong focus on identifying & creating effective and lasting partnerships with key decision makers
  • Emotionally and socially intelligent
  • A self-motivated, strategic, methodical approach to sales
  • Honesty, integrity, and accountability

Please note: You may be required to complete a video interview as part of this recruitment process and if successful will be required to complete a national criminal police check.

Indigenous people, people of culturally diverse background, LGBTQIA+ people and people with disability are encouraged to apply. Employable Me will be able to explore adaptations to the work environment if required.

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