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RTO Administration & Business Officer – Mt Druitt

  • 504784
  • Mount Druitt, NSW, Australia
  • Full Time

What you’ll be doing

As our RTO Administration & Business Officer, you will be based in our Mt Druitt office and working within a team of 6 experienced admin officers. You will be responsible for supporting our Trainers (Self Employment Assistance - Cert IV in Entrepreneurship and New Business) who are based nationally, liaising with government departments and dealing with tight deadlines.

You will ensure that the day to day business processes are completed to achieve overall team deliverables. This position given its nature is required to deliver a professional and confidential service whilst also demonstrating a high quality of customer service orientation.

  • Build strong relationships with our (SEA) participants and provide exceptional client servicing
  • Respond to general queries and warm leads from potential future participants and assist with their engagement and onboarding
  • Build a strong and ongoing relationship with internal NEIS Trainers, assist with organising training sessions and schedule management
  • Daily management of applications, ensuing they are completed to standard and processed on time
  • Liaising with external Government departments, lodging documentation and ensure deadlines are met
  • Maintain government database daily and input of accurate data
  • Actively participate in team meetings, provide assistance where necessary and be a key team member working towards the Self Employment Assistance program goals and initiatives


Is it a good fit?

Are you organised, engaging and switched on? Do you have previous experience working as an office manager or an administrator? This could be your opportunity to give something back & help others reach their goals and aspirations.

  • A resilient and positive person with contagious energy
  • A true people person who enjoys building strong connections
  • Previous experience working for an RTO will be highly regarded but not essential
  • A stickler for detail and highly organised
  • Advanced experience using Microsoft Office Suite
  • Quick on your feet and are looking for a role with a difference


Why APM:

APM is the world’s leading mission-driven human services organisation delivering services and programs to enable better lives across 10 countries. APM specialises in Employment Services, Injury Management, Vocational Rehabilitation, Assessment, Allied Health Intervention and Community Care.

  • Australian owned company
  • Largest SEA & DES provider in Australia
  • Career progression opportunities within a global organisation
  • Over 500 locations across Australia
  • We value diversity and enabling better lives in range of businesses 

APM is committed to diversity and welcomes applications from people who have a disability, are LGBTIQ+, and people of culturally diverse backgrounds, including Aboriginal and Torres Strait Island descent.

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