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State Manager

  • 498304
  • Sydney
  • Assure Programs
  • Psychology
  • Full Time

Assure Programs, part of the global APM Group, is one of Australia’s leading mental health and Employee Assistance Program (EAP) providers, and we are searching for our next Sydney based clinical State Manager for NSW and the ACT. 

This is an exciting opportunity for someone with a strong background in delivering psychological interventions, facilitation, and coaching. 

An experienced people manager, you will have a proven track record understanding commercial drivers of a business and transforming this into success.  You will be a confident collaborator, capable of implementing growth and change within the executive leadership team.

With a strong history delivering positive outcomes for almost 30 years and partnering with more than 600 organisations, this is an attractive opportunity for a commercially astute manager hungry to make a difference.

Be Rewarded

Our organisation embraces diversity, talent and flexible working practices and this extends to the leadership team. We offer peer support, professional development programs and access to the APM Leadership Development Program.  The Assure Leadership team are senior psychologists who are readily available to each other in order to recognise and consult on challenging issues. We offer competitive remuneration, a bonus incentive, salary sacrificing and a range of other staff benefits.

Leading a team of professional clinicians, your inherent rewards include staff development, promoting team engagement and building a strong internal culture. 

About You:

This is a role perfect for a passionate, motivated and commercially savvy leader.  Working in the mental health space can be tough, but so worthwhile.  It’s fast paced, has competing demands but it is exciting and challenging.

We have a vibrant and enthusiastic team, and it’s vital you demonstrate a commitment to the mental health of individuals and organisations, and will lead your team with integrity, empathy, and the pursuit of excellence.

The role comprises of business management as well as a level of operational delivery.  As with staff, we want our leaders to work to their strengths and therefore, CIMS, Manager Support, and/or facilitation are options to deliver.  In addition, building external relationships and credibility is also a key requirement and you will have the support of our business development team to partner with.

Key Responsibilities:

  • Recruitment and retention of internal salaried clinicians to meet business demands
  • Working with the business to manage the state's productivity and revenue growth
  • Supporting the team and providing direction and feedback as required
  • Focused on the achievement of positive customer outcomes
  • Meeting and exceeding defined team targets to support strategic business initiatives
  • Able to facilitate training and coaching sessions with executive levels
  • Demonstration of delivery of mental health services including Counselling, Critical Incident Management and Manager Support
  • Commitment to provide sound clinical advice to internal and external stakeholders

Minimum requirements:

  • Psychologist with general AHPRA registration
  • Demonstrated experience leading and managing multiple mental health professionals
  • Understanding of, or experience in workplace health and well-being (specifically EAP)
  • Willingness to complete a national criminal history check
  • A current driver’s licence and a comprehensively insured vehicle

A stable and growing global Employer

Assure Programs has become part of the global APM Group, which has strengthened our brand and reach, along with offering extended opportunities for our own teams.

Assure Programs has 30 plus years of experience in delivering EAP and psychological business solutions to individuals, couples and organisations.  We have a strong reputation in the mental health industry as being a quality provider of EAP (counselling and coaching), Critical Incident Response, and a variety of evidence-based intervention strategies that minimise distress and promote mental health.  

Ready to Join?

Please submit your application online. For a confidential discussion, please call Jemma on 0427 107 195. 

We are happy to provide additional information and put you in touch with our Global Clinical Services Director, or Service Excellence Manager if this suits you.

We're committed to Equality, Diversity and Inclusivity.

We welcome all people to join our team, including people from Aboriginal and Torres Strait Islander communities, living with disability, all gender identities, LGBTQIA+, people of any socioeconomic status, of any age, race, national origin or ethnicity. We believe each person’s uniqueness makes us even better at the work we do.


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