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Workplace Advisory Specialist

  • 497083
  • Melbourne, VIC, Australia
  • Allied Health
  • Assure Programs
  • Psychology
  • Full Time
  • Part Time

Operating in the Australian market for nearly 30 years, Assure is a market leader in the provision of Employee Assistance Programs. 

Through best practice Employee Assistance Programs (EAPs) and facilitation of organisational development services, Assure implements professional, innovative and engaging solutions for organisations and individuals that promote productivity and wellbeing in the workplace.

We are actively seeking a Workplace Advisory Specialist to join our team, ideally at one of our metropolitan sites, offering dedicated services delivered to clients over the phone. You can be based anywhere in Australia and can be full time or part time (minimum two days per week). 

The role provides timely, highly professional and ethical services to our customers and clients. 

This includes the provision of

  • Intake, triage and clinical coordination of urgent and important psychological interventions,
  • Urgent psychological services including critical incident management services
  • EAP phone based counselling and Manager Support Program

To be successful in this role you will be an AHPRA Registered Psychologist or Mental Health Accredited Social Worker and have:

  • Broad experience in clinical and counselling interventions (previous EAP experience is desirable) as well as an ability to work competently, with diverse and complex cases;
  • Experience with or knowledge of the provision of best practice Critical Incident Management Services;
  • A high level of interpersonal skills, with an ability to display warmth, flexibility and calmness under pressure;
  • Excellent computer skills, written skills, attention to detail and the ability to follow administration procedures with accuracy and efficiency; and
  • Previous experience in delivery of clinical services over the phone is desirable, but not essential.

You will be self-motivated, reliable and have the personal and professional presence, integrity, business ethics and credibility to represent Assure in a positive manner and positively contribute to the Assure culture.

Backed by the strength of the global APM Group, Assure offers its employees exceptional opportunities for personal and professional growth and development. Coupled with a competitive remuneration package, this role presents a fantastic opportunity for the successful candidate to have a challenging and rewarding career within an emerging industry sector in the Australian market. We offer Peer Supervision and Professional Development opportunities that may be counted towards annual PD requirements with AHPRA / AASW. We also have a length list of staff benefits including salary packaging options, EAP support for you and your direct family, corporate discounts and attractive leave entitlements. 

Next steps

Please submit your application online or call Jemma on 0427 107 195 for a confidential conversation. 

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