A growing portfolio of brands around Australia and the world with
skilled and inspiring leaders and a commitment to diversity is
just part of our story. Learn about the businesses in our network
and the teams that make us tick.
One of the strengths of joining the APM Group is the number of brands in our network. It's a pathway to rapid collaboration and learning within your industry, and opportunity like nowhere else to navigate your career whereever you dream for it to go.
There's opportunity to make a difference through a number of types
of work. Explore the different ways you can join us, browse our
latest openings and submit your application.
Forget everything you know and expect about working in a call centre customer service team. This is a customer service environment where you’re encouraged to use initiative and your brain. We don’t focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients first time, every time.
Working as part of this team you will
Respond and proactively manage general queries from customers and assist appropriately to deliver the best possible customer experience.
Listen to the client, understand their enquiry.
Collaborate with other team members and departments to deliver optimal solutions.
Confidentially capture/ update information into our systems
Use a range of systems to locate and provide accurate information to both internal departments and to clients
National opportunities to move and grow
APM group has multiple brands and a team of 13,000+ enabling better lives through a range of human services. We encourage career progression – be that up the ladder, across Australia, or both!
Your weekends, are yours
This is a full-time role, working across a rotating roster from Monday to Friday, with hours between 7am and 6pm. We can work with you to plan hours that suit your needs and provide opportunity for hybrid working.
To be successful, you should:
Have a passion for delivering an outstanding customer experience
Be able to multitask across different systems including the Microsoft Office suite and CRMs
Be a fast, autonomous worker who can work effectively alone and within a team setting; and
Have a high level of attention to detail and resourcefulness
Apply now and take your first step into a call centre role with a difference, that opens a world of opportunity to you while delivering a vital service to people in need of support.
We're committed to Equality, Diversity and Inclusivity We welcome all people to join our team, including people from Aboriginal and Torres Strait Islander communities, living with disability, all gender identities, LGBTQIA+, people of any socioeconomic status, of any age, race, national origin or ethnicity. We believe each person’s uniqueness makes us even better at the work we do.
Start your application
Hold on a moment, you are now being directed to a page to complete your application
An amazing opportunity to SUPPORT our Defence Force personnel who have suffered injury, illness, or trauma, working for the only approved rehabilitation service provider to ADF personnel
Work with a purpose-driven brand that supports children and families to reach their full potential by developing meaningful goals and recommendations for therapy. Full time or Part time.
This is your moment to be part of the future of Aged Care in Australia, providing assessments for older Australians, helping them live better lives as they age.
We use cookies to personalise content such as job recommendations, and to analyse our traffic. You consent to our cookies if you click "I Accept". If you click on "I Do Not Accept", then we will not use cookies but you may have a deteriorated user experience. You can change your settings by clicking on the Settings link on the top right of the device.
APM Logo
