Diverse APM staff

Customer Support Officer

  • 513436
  • West Perth, WA, Australia
  • Full Time

Come and join our growing team in West Perth where you will join a team that provides the first point of contact for key services from APM Communities, Government departments and/or other community services providers.

As part of the APM Group, you join 15,000+ people across 11 countries with a shared purpose – to enable better lives for our employees and the communities we work in.

The aim of this role is to match enquires to needs and connect customers with appropriate services, booking appointments and maintaining relevant databases and records systems.

Provide industry-leading service, juggle a wide range of operational responsibilities and find solutions through interpersonal skills and clear decision making.

Be rewarded for your success with:

  • Fast paced, diverse opportunity, where no two days are the same in supportive team first environment.
  • Grow your career in Human Services, across multiple global brands and geographies with extensive learning opportunities and networking programs.
  • Have a lasting impact on APM, its services and its people as well as on the lives of others who rely on our critical services.
  • A range of benefits including discounts at major retailers, novated car leasing and corporate health insurance rates.

About you:

You will be a customer focused individual coming from a customer service, call centre or maybe even sales background.

You should offer strong problem solving ability, love juggling multiple tasks and excellent communication and interpersonal skills.

Sounds like you? Then click apply now!

At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including First Nations peoples, the LGBTQI+ community and people with a disability.

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