APM is a global health and human services organisation transforming lives since 1994. Be part of a 15,000-strong team across 11 countries, empowering people of all abilities to lead independent and fulfilling lives. Thrive with us, benefiting from exceptional career growth and development opportunities across our global network of brands.
About the Role…
As an Ongoing Support Consultant Consultant at APM, you will play a pivotal role in supporting our participants (job seekers) to transform their lives. Reporting to the Business Manager you will work closely with stakeholders, including employers and our participants, to deliver tailored employment solutions. It is exciting, challenging, inclusive and rewarding. You will be working in a fast-paced and collaborative environment, achieving great outcomes, and making a difference, together.
Provide support to both customers and employers to ensure customers maintain sustainable and ongoing employment
Think outside the box and resolve challenges for both parties as they arise
Help employers provide a suitable and positive work environment for our customers & guide on workplace modifications
Effectively manage a caseload of ongoing support customers
Overcome objections, and break down employment barriers that exist for people with disability
Preparation for and involvement in Ongoing Support Assessments
Collating and preparing documentary evidence in line with contractual guidelines
Actively engage with customers to positively advocate the APM brand
Passing internal and external audits in line with Disability Employment Services contract.
Am I suited for this role?
We hire people with who are driven, and solution focused with a can-do approach. Individuals that demonstrate empathy and compassion towards those with disability, injury and/or barriers to employment. People who are motivated to go above and beyond for their participants, have excellent communication skills and can demonstrate composure and adaptability through the day-to-day challenges of the role.
We find people with a background in sales, retail, call centre, hospitality, consulting, business development, and administration are well suited to this role. We provide full training, and we'll help you turn your transferable skills into a new career in Employment Services.
To be considered, you will have...
Eligibility to work in Australia
Previous experience in Disability, Health or Employment sector experience is preferred
Ability to successfully manage a caseload
A current driver’s licence and a comprehensively insured vehicle
A MyGovID (Standard level)
Willing to complete a National Police Check
Able to pass a Working with Children Check
Available to work Full-Time Monday to Friday 8:30am - 5:00pm
Flexible with travel across locations
The work you do is Momentous! Enjoy our employee benefits…
EAP | Employee Wellbeing Program
Paid Cultural and Ceremonial Leave
Purchased Annual Leave
Paid Parental Leave
Service recognitions
APM Family Hub
Maxxia | Vehicle salary packaging
When you join APM, there’s an opportunity to grow your career in Human Services, across multiple global brands and geographies. You can expect a great work-life balance, extensive learning opportunities, and employee benefits. But most of all you can expect to make a lasting impact on the lives of others, who rely on our services.
At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples, the LGBTQI+ community and people with a disability.
Join us as we continue to enable better lives!
Start your application
Hold on a moment, you are now being directed to a page to complete your application
As one of Australia’s largest workplace injury prevention providers, the Konekt Graduate Program offers the perfect start to your allied health career.
Monday to Friday role scheduling our fabulous Assessors who work with older Australians. Your role is the vital first point of contact to ensure clients can continue to live independently at home.
As one of Australia’s largest workplace injury prevention providers, the Konekt Graduate Program offers the perfect start to your allied health career.
Do you have Employment Services experience and enjoy working in a collaborative, empowering, and engaging environment? Join APM where you can apply your relationship building skills, project management and support the Workforce Australia team.
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