Assure Programs is one of Australia’s leading workplace mental health organisations and is looking for a passionate wellbeing professional to the team in the role of Senior Account Manager.

The Role:

As a brand advocate, this role will see you focusing on:

• Building our client base whilst also growing and developing both new and existing clients,
• Ensuring excellence in customer service and relationship managemen,
• Be the primary point of contact for a portfolio of clients where you will provide expert consultancy advice on all aspects of Assure’s products and services,
• Develop and execute account management plans aligning with specific client requirements.  

This role is a full-time permanent role, based in Melbourne CBD and covering a dedicated geographical area that includes regional Victoria.  Travel will predominantly be within the Melbourne area.

When you join our team, we offer you:

FLEXIBLE WORKING AND VARIETY

Spend time in the office (3 days per week), working from home, visiting organisations, and travel (when required). We aim to practice what we preach and take an individual approach to managing job demands and individual balance.

PROFESSIONAL DEVELOPMENT

Join a supportive team and enjoy both personal and professional benefits from belonging to a leading global organisation.

 What will make you successful:

• Experience in B2B relationship management and customer advocacy, ideally in the provision of EAP, wellbeing, leadership, HR or organisational development services,
• Demonstrated experience in identification and conversion of business development opportunities.
• Demonstrated experience working in a fast-paced, high-performing environment and in achieving KPIs
• Personal and professional presence, integrity, business ethics and credibility to positively contribute to the operating culture of Assure and our customers

 Assure are a part of the APM Group:

We’re a diverse team of over 15,000 people across 11 countries with a shared purpose - to enable better lives. Our purpose is the common thread that lives in everything we do, and it starts with enabling better lives for our employees and their families too.

Our work enables the people we serve to realise their ambitions and aspirations through sustainable employment, independence, better health and wellbeing, and increased social participation.

When you join APM, there’s an opportunity to grow your career in Human Services, across multiple global brands and geographies. You can expect a great work-life balance, extensive learning opportunities, networking programs and employee benefits. But most of all you can expect to make a lasting impact on the lives of others, who rely on our services. 

At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples, the LGBTQI+ community and people with a disability.

 Ready to Join?

Click APPLY now and complete your application through our online recruitment platform.