In this position as a Workers Compensation & Recovery Support Advisor, you will provide expert case management for APM Group’s internal workers compensation claims nationally and support to the National Workers’ Compensation Claims & Recovery Support Lead. You can be based anywhere in Australia and have access to some of the best industry leaders available.  

You will make an impact by:

• Providing effective case management for APM internal workers' compensation claims nationwide.
• Reviewing new claims, liaising with leaders and injured team members, and establishing new workers' compensation claims.
• Monitoring and reporting on return-to-work activities and claim outcomes to Leaders and General Managers.
• Developing return-to-work plans in collaboration with Leaders, P&C leads, and allied health professionals.
• Providing information to injured workers regarding their rights and responsibilities.
• Maintaining accurate case notes and data spreadsheets in compliance with Service Level Agreements.

To be successful in this role you will have:

• 3+ years’ experience in a workers’ compensation claims and/or injury management role
• Experience managing complex claims
• Return to work accreditation in at least one Australian jurisdiction and willingness to learn others
• Strong negotiation and relationship building skills
• Excellent written and verbal communication skills and ability to work collaboratively and maintain confidentiality
• Proficient use of Microsoft Office suite of programs
• Ability to adapt ideas to ever changing situations 

Be rewarded for your success with:

• Grow your career in Human Services, across multiple global brands and geographies with extensive learning opportunities and networking programs.
• A range of benefits including discounts with major retailers, novated car leasing and corporate health insurance rates.
• Work for one Australia’s largest for purpose organisations focused on delivering positive outcomes to all Australians.
• Be based anywhere in Australia working on a hybrid basis, between one of our offices and from home.
• Have access to internal mobility opportunities to grow your career.

About APM Group

We’re a diverse team of over 15,000 people across 11 countries with a shared purpose - to enable better lives. Our purpose is the common thread that lives in everything we do, and it starts with enabling better lives for our employees and their families too.

Our work enables the people we serve to realise their ambitions and aspirations through sustainable employment, independence, better health and wellbeing, and increased social participation.

At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples, the LGBTQI+ community and people with a disability.

Ready to Join?

Click APPLY now and complete your application through our online recruitment platform. Please note that applications for the role will need to be submitted by Friday 11th October, 11.55pm. For a confidential discussion, please contact Shane on 0499 047 301.