Are you interested in joining a growing, innovative team of more than 170 industry leaders who deliver excellence in occupational health and wellbeing?
Over the past 24 years, Biosymm has evolved into a quality leading, best practice occupational health and workplace injury response company, growing alongside our valued client list that continues to expand. Our mission is to act early to minimise the negative effects of illness or injury because better health means better business.
Triage Nurse (Registered Nurse)
Full Time/Part Time Permanent Role – Monday - Friday.
We are currently seeking a Triage Nurse. You will connect with injured employees and their managers to support them through their workplace injury by offering injury triage, first aid advice, support and linking them into support services and resources available to them. You will be working in a Rapid Video Triage Team which is dedicated to providing personalised health management support and advice to employees who have sustained injuries at work.
Some of your responsibilities will include:
- Providing support during the initial stages of an injured employee's workplace injury and communicate advice in an engaging and sensitive way;
- Making referrals to treating practitioners within our treater network;
- Summarising medical information and liaising with treating practitioners;
- Making injured employees feel safe, supported and provide a friendly, customised experience with Biosymm’s Rapid Video Triage.
Please note, this role is a telephone and video-based support service.
The role is hybrid in nature and can be undertaken from home in conjunction with some days in our Brisbane CBD office.
About You
You will be a Registered Nurse/Allied Health Professional with AHPRA registration who genuinely cares about the health outcomes and the wellbeing of others and is passionate about customer service. You understand that the work you do has real impact on people's lives, so you utilise a thorough approach and follow things through. You present as a positive, enthusiastic and adaptable personality with high attention to detail and a highly organised and focused mindset. You are task driven and enjoy working within a team. Previous customer service or telephone/video-based experience will set you up for success but not a requirement. As will an adaptable communication style whilst applying active listening skills which allows you to empathise when dealing with vulnerable customers and build trusted relationships with people at all levels.
Why work with us?
This is a fantastic opportunity for someone seeking to work within a dynamic and growing organisation with a terrific team work environment where client focus, team spirit and respect are key features. You will benefit from a CBD office close to public transport, the opportunity to work flexibly, and access to ongoing professional development to support your career.
Biosymm Employee Benefits Program:
- PD allowance - training allowance of up to $1500 for any external course in relation to your employment
- Parental Leave Scheme for both primary and secondary carers
- A range of Salary Sacrificing Options including car lease options and the ability to pre-purchase annual leave
- Corporate Partnerships - we have a number of corporate partners which provide benefits to our employees.
- Academic Library Access - you have the ability to access medical and allied health journal articles from across the world
Ready to join? Apply today to fast-track your application or call Vicki on 0447 650 657 to find out more.
Biosymm takes great pride in our commitment to diversity and inclusivity. We strive to create a welcoming and inclusive environment where individuals from all backgrounds and identities can thrive. As such, we actively recruit and hire team members from all races, ethnicities, gender identities, sexual orientations, ages, religions, and abilities. We recognize that embracing diversity and inclusivity is not only the right thing to do but also a crucial step towards creating a more equitable and just world.
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