Application Support Developer

APM is an international human services organisation and due to continued growth, we are searching for an Application Support Developer to join our dynamic and growing team in South Geelong, VIC within our Employment Services division. There is so much to look forward to in this team and you could be part of it all!

Location: South Geelong, VIC 
Work Type: Full-time | Hybrid (3 days in office, 2 days remote) 

To be eligible, you must be an Australian citizen or a permanent resident

What’s in it for you?

• Career growth opportunities within an international human services organisation
• Hybrid working model with an office with public transport access and free all‑day parking
• Ongoing training and career development – we are committed to your growth
• Supportive and inclusive team environment where your contributions make a difference every day
• EAP | Employee Wellbeing Program 
• Purchased Annual Leave 
• Paid Parental Leave 
• Service recognition
• APM Family Hub 
• Discounted health insurance
• Maxxia | Vehicle salary packaging 
• Exposure working with the latest web technologies within a small collaborative team
• Opportunity to work across a range of products and technologies

Day in the life...

• Manage and resolve 2nd level technical and user application support
• Efficient and effective delivery of daily management reports
• Analyse recurring issues and identify areas for improvement
• Create and maintain useful knowledge base articles, ‘how to’ guides and other training material
• Develop, test and maintain quality custom-built software
• Agile working environment

We’re looking for someone with…

• Exceptional time-management skills and ability to prioritise workload
• Genuine passion for customer service and responding in a timely manner
• Aptitude for learning new technology systems and processes
• Ability to work with the team and autonomously
• Excellent verbal and written communication skills
• Undergraduate degree or equivalent; or relevant experience

Desired IT Competencies

• Transact SQL on MSSQL / Relational databases
• C#, .NET or Javascript
• Exposure to front end libraries, e.g. Angular
• Azure Cloud Technologies or other cloud services
• Exposure to IT service management tools such as ServiceNow.

At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples, the LGBTQI+ community and people with disability.