Clinic Administrator

We are currently seeking a short term Clinic Administrator who is proactive with a positive "can-do" attitude for our clinics in Hawthorne & Box Hill, VIC!

About us:

Early Start Australia is a national multidisciplinary allied health organisation committed to delivering evidence-based early intervention and therapy services and supports to children and their families.

What we offer you:

You will be part of the clinic who value the support you provide as well as our friendly and well-organised national administration team booking appointments, invoicing and managing NDIS changes.  You will benefit from our commitment to providing you with a supportive work environment, continued learning advancement and career opportunities which are mutually beneficial.

The opportunity:

• Acting as the first point of contact when families reach out to our service
• Making and managing both in clinic and mobile appointments for numerous therapists
• Collecting patient information, maintaining patient privacy and accurate data entry
• Answering customer enquiries via phone/web/email
• Building rapport/positive relationships with our valued clients
• Accounts receivable
• Processing NDIS claims as well as other accounts and invoicing duties
• Assisting our therapists with Administration tasks relevant to therapy
• General typing and computer work.

What do you need to join?

• Knowledge of NDIS administrative requirements/funding packages, or similar
• Strong customer service and communication skills - face-to-face, via telephone and in written correspondence with the ability to build rapport with clients and families
• Experience with practice management software, Medicare and Eftpos will be advantageous
• Proficient use of Microsoft Excel, Outlook and Word
• A proactive and committed approach to quality improvement
• Excellent time management and organisational skills
• Compliance – Working with Children Check, National Police Check, NDIS workers screening check, CPR and First Aid certificate.

Apply now:

Don’t miss your chance to be part of a growing organisation committed to making a real difference to the everyday lives of children and their families – Apply Now using the link below!

Early Start Australia places a high priority on the principles of respect, equity and diversity. As an employer of choice, we strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.