Post Placement Support(PPS) Consultant

About the Role…  

As a Post Placement Support(PPS) Consultant, your role will be to monitor and provide post placement support to participants in employment, identify barriers to ongoing employment and provide a solution focused approach to assist the participant in maintaining employment. 

Role coverage: Somerset Region

Location: The role is based at one of APM’s offices within the Somerset Region.

Key Responsibilities: 

• Providing consistent and proactive support to employed participants through regular telephone and/or face-to-face contact.
• Monitoring their progress, addressing any challenges they may encounter in the workplace, and offering guidance to help them maintain long-term employment.
• Preparing and submitting claim evidence and documentation in a timely and accurate manner, in accordance with contractual and organisational requirements. 
• Identifying and recommending additional or alternative training, resources, or support services based on the individual needs and circumstances of each participant. 
• Effectively managing a PPS caseload, ensuring all activities are conducted in line with contractual obligations, internal policies, and quality standards.
• Maintaining accurate records, meeting performance targets, and contributing to continuous improvement initiatives.