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Team Leader - Multiple Locations
About the Position:
In this fulltime permanent role, based in Armadale or Central South Metro (Booragoon/Success), you will be responsible for leading and developing a team of Local Area Coordinators. Reporting directly to the Service Delivery Manager, this role will suit a community minded individual who also has passion for professional business acumen. Your role will focus on building strong relationships both internally and externally to ensure best people outcomes are achieved, while producing high quality deliverables with a core focus on positive team, and participant outcomes.
Responsibilities will include:
Understanding and commitment to the values and objectives of the NDIS
Ensuring high quality & consistent service to NDIS participants
Adhere to, and ensure compliance of relevant policy and procedures relating to the NDIS and APM business
Track and deliver on set KPI’s and business outcomes
Provide ongoing professional guidance and mentoring to your team
Work directly with Participants of the NDIS, to support the achievement of their goals and to establish integrated community awareness
Support and promote individual needs, skills, abilities and personal goals of people with disabilities
Demonstrate commitment to social justice principles and a ‘fair go to all’
You will have…
Extensive experience in a team leadership role in a complex and dynamic work environment
Proven ability to build and nurture strong relationships at a personal, organisational and community level, coupled with sound community development, stakeholder engagement & influencing skills
Clear level of understanding and knowledge of the options in the local community for social and economic participation for people with a disability, their families and their carers
Well-developed communication, customer service, time management, and prioritisation skills
Qualification in allied health, disability, human or child services, community services or social work, desirable but not a requirement for the role.
Sound knowledge of the MS Office Suite and ability to work with client information systems
Hold a valid Working With Children Check, NDIS Workers Screening Clearance, and can successfully complete a PEP check.
Be rewarded for your success:
At APM, we focus on delivery and provide you work variety and flexibility. Joining an international human services organisation that has a growth mindset, you will have access to:
Continued professional development and progression opportunities
Ability to purchase additional leave
Flexible working arrangements
Vehicle and airline salary sacrifice options
Discounted health insurance
Ready to Join?
As part of your application process, please advise of your preference location in your preference and include a cover letter and your latest CV. In your Cover Letter, we’d like to you to answer the following two (2) questions:
Why do you believe you are suitable to be a Team Leader for Local Area Coordination with APM?
What value will you add to the role and to the NDIS participants?
Please keep your cover letter to 1 page maximum.
Click APPLY now and complete your application through our online recruitment platform.
We're committed to Equality, Diversity and Inclusivity, We welcome all people to join our team, including people from Aboriginal and Torres Strait Islander communities, living with disability, all gender identities, LGBTQIA+, people of any socioeconomic status, of any age, race, national origin or ethnicity. We believe each person’s uniqueness makes us even better at the work we do.
Join us as we continue to enable better lives!
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