Application Support Developer

The role is hybrid based, with three days working in the South Geelong office and two days remote.

What’s in it for you?

• Career progression opportunities within an international human services organisation
• A range of employee benefits including retail & hospitality discounts
• An organisation that values its employees with a Wellbeing Program, free counselling and more
• Personal use of smart phone
• Discounted health insurance
• Ability to purchase additional leave
• Flexible working environment
• Office close to public transport with all-day free parking nearby
• Exposure working with the latest web technologies within a small collaborative team
• Opportunity to work across a range of products and technologies
• Opportunity to grow into a Web Developer or Application Tester

Day in the life…

• Manage and resolve 2nd level technical and user application support
• Efficient and effective delivery of daily management reports
• Analyse recurring issues and identify areas for improvement
• Create and maintain useful knowledge base articles, ‘how to’ guides and other training material
• Develop, test and maintain quality custom-built software
• Agile working environment

We’re looking for someone with…

• Exceptional time-management skills and ability to prioritise workload
• Genuine passion for customer service and responding in a timely manner
• Aptitude for learning new technology systems and processes
• Ability to work with the team and autonomously
• Excellent verbal and written communication skills
• Undergraduate degree or equivalent; or relevant experience

Desired IT Competencies

• Transact SQL on MSSQL / Relational databases
• C#, .NET or Javascript
• Exposure to front end libraries, for example Angular.
• Azure Cloud Technologies or other cloud services
• Exposure to IT service management tools such as ServiceNow.

APM is an international human services organisation and due to continued growth, we are searching for an Application Support Developer to join our dynamic and growing team in South Geelong within our Employment Services division. There is so much to look forward to in this team and you could be part of it all!