Empower people. Lead with purpose. Build a high‑performing team that changes lives.
Why join APM?
APM is a global human services organisation transforming lives since 1994. With more than 15,000 team members across 11 countries, we empower people of all abilities to live independently, confidently, and with dignity. When you join APM, you join a network of brands, career pathways, and development opportunities designed to help you thrive.
About the Role
As the Business Manager for our Gordonvale, QLD Workforce Australia site, you’ll lead a dedicated team of Employment Consultants committed to delivering exceptional outcomes for job seekers. You’ll drive performance, build strong community and employer relationships, and create an environment where your team can succeed and grow.
What You’ll Be Doing
Lead a high‑performing team — coach, motivate, and support Employment Consultants to exceed performance expectations.
Ensure contractual compliance — uphold Workforce Australia standards and deliver services with integrity.
Build strong local partnerships — engage employers, community organisations, and stakeholders to create meaningful employment opportunities.
Monitor and improve performance — analyse data, identify trends, and implement strategies for continuous improvement.
Foster a positive team culture — champion collaboration, inclusion, and accountability.
What Makes a Great Business Manager?
A successful Business Manager blends strategic thinking with people‑focused leadership. You interpret data with clarity, build strong local networks, and plan proactively for sustainable results. You’re resilient, solutions‑driven, and confident navigating complex challenges. Most importantly, you inspire your team to deliver life‑changing outcomes for job seekers.
Capabilities & Experience
Employment Services experience or clearly demonstrated transferable skills
People leadership experience or strong leadership capability
Understanding of Workforce Australia or similar government programs
Knowledge of CALD & Indigenous contracts (advantageous but not essential)
Excellent written and verbal communication skills
Results‑driven mindset with a passion for helping others
Ability to work independently in fast‑paced environments
Proven success in performance‑driven settings
Strong stakeholder relationship skills
Ability to meet legislative requirements for Employment Services clearance
To Be Considered, You Will Have:
Eligibility to work in Australia
A current driver’s licence and comprehensively insured vehicle
A MyID (Standard level)
Willingness to complete a National Police Check
Ability to pass a Working with Children Check
Availability to work full‑time, Monday to Friday, 8:30am–5:00pm
The Work You Do Is Momentous — Enjoy Our Benefits:
Ongoing training and career development
Supportive, inclusive team culture
Recognition and celebration of milestones
Employee Assistance Program
Purchased Annual Leave
Paid Parental Leave
Funded Certificate IV in Community Services or Mental Health Peer Support (eligibility applies)
Service recognition
APM Family Hub access
Maxxia vehicle salary packaging
Make a Lasting Impact
At APM, you’ll enjoy work‑life balance, meaningful career pathways, and the chance to make a real difference in your community. We are strengthened by diversity and welcome applications from people of all ages, cultures, abilities, and identities — including Indigenous peoples, the LGBTQI+ community, and people with disability.
Join us as we continue to #enablebetterlives.
