Therapy Coordinator | Elizabeth, SA
Be the Friendly Face That Makes a Difference
At Early Start Australia, we're passionate about helping children and families achieve meaningful outcomes. We are seeking a highly organised and customer-focused Therapy Coordinator to join our supportive team in Elizabeth, South Australia.
This is an exciting opportunity to play a key role in supporting our clinicians and ensuring families receive an exceptional service experience from their very first interaction with our clinic.
About the Role
As a Therapy Coordinator, you will be the first point of contact for children, families, and referrers accessing our services. Working within a collaborative multidisciplinary environment, you will provide administrative support that helps our clinical team deliver high-quality care.
This role is ideal for someone who enjoys building strong relationships, thrives in a fast-paced environment, and takes pride in delivering outstanding customer service. an
Key Responsibilities
- Provide a welcoming and professional experience for clients and families
- Manage therapist schedules and appointments across clinic and community settings
- Respond to enquiries via phone, email, and online channels
- Maintain accurate and confidential client records
- Support accounts receivable processes and NDIS claiming requirements
- Assist clinicians with administrative tasks related to service delivery
- Complete data entry, document preparation, and general administrative duties
- Build and maintain positive relationships with clients, families, and stakeholders
What We Offer
✅ Supportive and collaborative team culture
✅ Opportunities for ongoing learning and career development
✅ Access to a national administration network for bookings, invoicing, and NDIS support
✅ Diverse and rewarding work where you can make a genuine impact
✅ Employee wellbeing initiatives and staff benefits
✅ The opportunity to contribute to positive outcomes for children and families
About You
To be successful in this role, you will have:
- Previous experience using practice management software (essential)
- Knowledge of NDIS administration processes or similar funding systems
- Strong customer service and communication skills
- High attention to detail and organisational skills
- Proficiency in Microsoft Office, including Outlook, Word, and Excel
- The ability to manage competing priorities and work independently
- A proactive attitude and commitment to continuous improvement
Essential Compliance Requirements
- Working with Children Check
- National Police Check
- NDIS Worker Screening Check
- Current CPR and First Aid Certification
Why Join Early Start Australia?
At Early Start Australia, we believe that great outcomes start with great people. We foster a culture of collaboration, respect, and professional growth, where every team member is valued and empowered to make a difference.
If you're looking for a rewarding administrative role where your work directly supports children and families, we'd love to hear from you.
Apply today and become part of a team that's making a positive impact every day.
